Context

Dhaka Electric Supply Company Limited, commonly known as DESCO, is a Public Limited Company which distributes electricity at the Northern parts of Dhaka City and Tongi Town of Gazipur District. The company is now under the Power Division of the Bangladesh Ministry of Power, Energy and Mineral Resources.

In their accounts and procurement departments they have so many documents such as payment voucher, salary receipt, medical report, purchase voucher, tender files etc. which raised problem at the time of annual audit. At the time of audit, an auditor requires some documents and they have to suffer so many difficulties because search & retrieval is not easy.
These documents are stored in a record room. And all the reports are manually maintained, searched & retrieved.

Client:
Dhaka Electric Supply Company Limited (DESCO)
Industry:
Government
Services:
Engineering services

Challenge

Due to the nature of storage, DESCO had to face multiple difficulties cited below:

  • Had to invest a lot of time, money and space for report maintenance.
  • Retrieval of the reports would take even days.
  • The report archive volume was increasing day by day.
  • There was no backup system in case of emergency or environmental hazards.

Solution

DIVO Solutions Limited eliminated all the difficulties and complexities of Desco:

We have successful digitized and indexed all most 2 lac documents according to client’s requirements, developed an archiving software which can easily search and retrieve documents.

Then all digitized documents uploaded to the system upon classification and indexing all the required metadata.

Outcome

After the digitization scenario has changed rapidly.

  • It increased their productivity.
  • As an Electric Supply Company, their performance is better and the in-house coordination process is smoother than before.
  • Every information regarding accounts and procurement is now just one click away and now they have a fully operational recovery system.

Alongside it saves a large amount of money annually, which was spent for its maintenance.