A Deep Dive into Document Digitization in Bangladesh (2023)

A Deep Dive into Document Digitization in Bangladesh (2023)

Table of Contents

Have you ever wondered about the process of document digitization? In this article, we will look into the concept of document digitization, its significance, and the steps involved in the process, specifically focusing on the context of Bangladesh.

What is Document Digitization?

Document digitization is the process of converting physical paper documents into digital files. It is a rapidly growing trend in Bangladesh, as businesses and organizations of all sizes realize the benefits of digitizing their documents.

Digitization in Bangladesh

Smart Bangladesh is a vision and policy of the Government of Bangladesh to build a digitally enabled, smarter, and more sustainable country.

The digitization of Bangladesh is transforming the country in a variety of ways. The government is investing in digitization to improve the efficiency of public services, the private sector is adopting digitization to boost productivity, and individuals are using digitization to access new opportunities. The potential benefits of digitization for Bangladesh are immense, including increased efficiency, improved access to education and healthcare, and reduced poverty.

Understanding Document Digitization:

Document digitization is the process of converting physical paper documents into digital files. It is a rapidly growing trend in Bangladesh, as businesses and organizations of all sizes realize the benefits of digitizing their documents.

Starting the journey of digitization requires a clear goal. It involves considering the reasons for going digital—whether it’s to save space, facilitate faster information retrieval, or transition to a paperless office environment.

Advantages and Disadvantages Document Digitization

Advantages of digitization

Companies with Digitization


  1. Improved efficiency and productivity: Digital formats are easier to manage and use than physical formats, which means that digitization can help to improve efficiency and productivity.
  2. Better access to information: Digital formats can be easily accessed from any location with an internet connection, which means that digitization can make it easier to access information.
  3. Enhanced collaboration and communication: Digital formats can be easily shared and collaborated on, which means that digitization can improve collaboration and communication
  4. Reduced costs: Digitization can help to reduce the costs associated with storing, managing, and accessing information, as well as the costs of printing and distributing physical documents.
  5. Improved data security: Digital formats are generally more secure than physical formats, which means that digitization can help to protect sensitive information from unauthorized access or tampering.
  6. .Enhanced preservation: Digital formats are less susceptible to damage and deterioration than physical formats, which means that digitization can help to preserve information for longer periods of time.

Disadvantages of digitization:

Companies without Digitization


  1. Initial cost: Digitization can be a costly process, especially for large organizations with large volumes of information to digitize.
  2. Potential for data loss: Although digital formats are generally more reliable than physical formats, there is still a risk of data loss due to hardware or software failures, power outages, or other factors.
  3. Privacy concerns: The use of digital formats can raise privacy concerns, as sensitive information is more vulnerable to unauthorized access or hacking when it is stored in digital form.
  4. Dependence on technology: Digitization relies on the availability and reliability of technology, which can be a disadvantage if technology fails or is not available.
  5. Loss of physical records: Digitization involves replacing physical records with digital versions, which can lead to the loss of important cultural, historical, or artistic information.
  6. unemployment for low developed people and unemployment leads to social tensions.

How to Digitize Documents

Digitizing documents can be a challenge. There are many different ways to digitize documents, so you can choose the method that best suits your needs.

In-House Digitization

If you have a small number of documents to digitize, you may be able to do it yourself. This is often the most cost-effective option, but it can be time-consuming. 

Here are the steps involved in in-house digitization: 

Purchase a scanner and software

You will need a scanner that can create high-quality digital images of your documents. You may also need software to help you organize and manage your digitized documents. 

Set up a scanning station: You will need a dedicated workspace for scanning your documents. This workspace should be well-lit and free of clutter. 

Scan your documents: This can be a time-consuming process, so it is important to be patient. Be sure to scan your documents in high resolution so that they are easy to read and search. 

Organize and manage your digitized documents: Once you have scanned your documents, you will need to organize and manage them. This may involve creating folders and subfolders, or using a document management system.

Types of Documents that can be Digitized

Almost any type of document can be digitized, including:

  • Contracts and agreements
  • Invoices and receipts
  • Employee records
  • Legal documents
  • Product manuals
  • Receipts and expenses
  • Photographs
  • Maps
  • Drawings
  • Books
  • Magazines
  • Newspapers
  • Archival records

Outsourcing digitization

If you have a large number of documents that can be digitized, or you don’t have the time or resources to do so, you can outsource the digitization process. This method is more expensive, but faster and more efficient. There are companies that offer digital documents, so you can shop around for the best prices.

No matter which method you choose, there are a few things you need to keep in mind when digitizing documents.

  • Use a high-quality scanner:This will ensure that your digitized documents are clear and legible.
  • Use document management software: This will help you to organize and store your digitized documents.
  • Create metadata for your documents: This will make it easier to find and search your digitized documents.

What are the key differences between scanning and digitizing?

The main difference between scanning and digitizing is that Scanning involves capturing an image of a document, similar to taking a photograph. On the other hand, digitizing goes beyond simple scanning by converting the document’s content into an editable digital format, often utilizing Optical Character Recognition (OCR) technology. Additionally, digitization involves adding metadata to facilitate categorization and retrieval, making the content more practical and accessible

The Document Digitization Process

The process of digitizing documents can be broken down into the following steps:

  • Document Collection: Review documents and determine what needs to be digitized and preserved. Legal documents may need to be retained in their original form for a certain period of time. 
  • Information system: Define digitization objectives and plan how information will be organized in the document management system. 
  • Document conversion: Scanning documents is important,and scanning time may vary depending on scanner capabilities. Additional work may be required to manipulate, segment, and integrate metadata. 
  • Data storage: Digitized data must be stored for future use and retrieval. Some digitization software has automatic storage mechanisms.

Following this comprehensive approach to document digitisation, institutions and organizations in Bangladesh can unlock many benefits, ranging from increased efficiency and productivity to physical storage decreasing needs. By embracing digitization technology, they can create a digitally empowered future while preserving historical and legal records.

Document Scanning Solutions in Bangladesh:

Scanning is an essential step in the document digitization process. It involves converting physical documents into digital images. Here are some common document scanning options:

  • ADF Scanners: While most businesses can make use of multifunction printers for scanning purposes, ADF scanners are recommended for achieving higher quality results. These scanners are designed to capture various document types, including delicate ones with intricate details, colors, and even three-dimensional features.
  • Mobile Scanning Apps and Cameras: Mobile scanning tools have gained popularity, especially with the capabilities of modern smartphone cameras. Various scanning apps are available that allow you to capture high-quality digital copies of paper documents using your smartphone.
  • Document Scanning as a Service: Businesses can also opt to outsource the scanning process to professionals who possess the expertise and equipment required. 

Benefits of Document Digitization for Businesses in Bangladesh

When considering document digitization, businesses in Bangladesh have several potential pathways to explore. One approach involves adopting specialized digitization software, which not only facilitates the digitization process but also offers additional functionalities for efficient document management.

Another avenue is forming collaborative partnerships with experienced digitization service providers. These partnerships encompass the entire digitization process, from scanning to secure storage. By outsourcing digitization tasks, businesses can focus on core activities while ensuring accurate and timely conversion of documents.

The inclusion of Optical Character Recognition (OCR) technology plays a vital role in the digitization process by enabling  simultaneous digitization and categorization of documents, thereby reducing reliance on physical documents.

If you are considering digitizing your documents, you may want to contact DIVO Solutions Limited. They are Bangladesh’s first digitization company. DIVO Solutions Limited offers a wide range of document digitization services, including:

  • Scanning and OCR
  • Document indexing and retrieval
  • Document storage and management
  • Disaster recovery
  • Compliance support

Document Scanning Technologies

High-resolution scanners: The combination of advanced hardware and precision optics helps high-resolution scanners produce some of the most accurate details of physical documents This high-resolution imaging is essential for digital conversions that it is accurate while maintaining the very essence of the original document.

Duplex and ADF capabilities: Duplex and automatic document feeder (ADF) scanners can greatly improve scanning efficiency. Simultaneous two-dimensional duplex scanning and paper processing automatically speed up the process, saving time and resources.

How to Choose the Right Document Scanning Solution

When it comes to selecting the document scanning solution there are a factors you should consider based on your specific requirements and budget. Take into account the following aspects;

1. Volume of documents: If you have a number of documents that need to be scanned it might be necessary to either utilize a scanner or opt for outsourcing the scanning process.

2. Type of documents: Different scanners are designed for types of documents. For instance some scanners are more suitable, for scanning photographs or intricate detailed documents.

3. Budget: Document scanning solutions vary in price range starting from a hundred dollars up to thousand dollars.

Considering these factors will help you make a decision regarding the suitable document scanning solution, for your needs.

Reasons to Initiate Document Digitization in Organizations in Bangladesh:

The decision to digitize documents in Bangladeshi organizations offers several benefits, including space-saving, quicker information access, enhanced data security, remote access, environmental sustainability, easy information sharing, cost savings, and preservation of historical records.

Above all, digitization enables faster and easier access to information, leading to improved operational efficiency.

Further Advantages of Document Digitization:

  • Security: Digital systems offer enhanced security through password protection and user-specific access rules, reducing the risk of information loss or theft.
  • Remote Access: Digitization allows for remote access to information from mobile devices, facilitating work outside the office.
  • Environmental Awareness: Digitization contributes to environmental sustainability by reducing paper usage.
  • Easy Information Sharing: Digital information can be shared quickly and securely, promoting efficient communication.
  • Cost Savings: Digitization eliminates the need for physical storage and improves information retrieval speed, resulting in cost savings.
  • Archiving & Preservation: Digital copies help preserve and archiving important historical records, photos, and plans.
  • Long-Term Benefits and ROI: Real-world examples or case studies of organizations in Bangladesh that have successfully implemented document digitization can demonstrate the long-term benefits and return on investment (ROI) achieved. Such benefits may include cost savings and improved operational efficiency.

Challenges and Key Considerations in Document Digitization

While document digitization brings many benefits, organizations in Bangladesh should be aware of the potential challenges and considerations that come with the process. These challenges might include:

  • Data Security: Ensuring the security of digitized documents is crucial to protect sensitive information from unauthorized access or cyber threats. Organizations must implement robust security measures, including encryption and access controls.
  • Technology Infrastructure: Document digitization requires adequate technology infrastructure, including high-quality scanners, storage solutions, and document management software. Upgrading existing systems may be necessary to accommodate the digitization process.
  • Employee Training: Proper training is essential for employees to effectively navigate the digitization process and utilize the document management system. Training programs should focus on the use of scanning equipment, document indexing, and retrieval procedures.
  • Change Management: Embracing digitization may require a cultural shift within the organization. Change management strategies should be implemented to address any resistance to new processes and ensure smooth adoption.
  • Integration with Existing Systems: Seamless integration of digitization efforts with existing software and systems is crucial for efficient document management. Integration can lead to improved data accuracy, faster information retrieval, and enhanced decision-making.
  • Future Trends and Technologies: Exploring emerging trends and technologies in document digitization, such as artificial intelligence (AI) and machine learning, can shed light on the potential for further enhancing the digitization process and creating new opportunities for organizations.

The Benefits of Outsourcing Document Digitization to a Professional Service Provider

Outsourcing document digitization to a professional service provider can offer a number of benefits, including:

  • Expertise: Professional service providers have the expertise and experience to digitize your documents accurately and efficiently.
  • Time savings: Outsourcing document digitization can save you time, as you do not have to do it yourself.
  • Peace of mind: You can rest assured that your documents are in good hands when you outsource them to a professional service provider.

DIVO Solutions Limited has a team of experienced professionals who are dedicated to providing high-quality document digitization services. They use state-of-the-art equipment and software to ensure that your documents are digitized accurately and securely. DIVO Solutions Limited is also committed to providing excellent customer service. They will work with you to understand your specific needs and to develop a digitization solution that meets your requirements.

Successful Digitization Case Studies in Bangladesh

Government Initiatives and E-Governance: 

The Government of Bangladesh has embarked on ambitious e-governance initiatives, exemplified by the “Digital Bangladesh” vision.

By digitizing public records and service delivery processes, citizen-centric governance has witnessed remarkable enhancement and driving digital transformation of bangladesh.

Here are few successful digitization case studies in Bangladesh in the government sectors:

  • Bangladesh Police: The Bangladesh Police has digitized its records, including criminal records, fingerprints, and mugshots. This has made it easier for the police to track criminals and to solve crimes. The digitization of police records has also improved the efficiency of the police force.
  • Bangladesh Civil Service Commission: The Bangladesh Civil Service Commission has digitized its application process for government jobs. This has made it easier for job seekers to apply for government jobs and has improved the transparency of the hiring process. The digitization of the application process has also reduced the amount of time and money that it takes to hire government employees.

Private Sector Applications

Enterprises across diverse sectors have harnessed document digitization to optimize operations. From financial institutions expediting loan processing to healthcare providers streamlining patient records, the private sector exemplifies the transformative potential of digitization.

  • Grameen Bank: Grameen Bank is a microfinance institution that has digitized its loan records. This has made it easier for Grameen Bank to track its loans and to reduce fraud. The digitization of loan records has also improved the efficiency of Grameen Bank.
  • City Bank: City Bank is a commercial bank that has digitized its customer records. This has made it easier for City Bank to provide customer service and to reduce fraud. The digitization of customer records has also improved the efficiency of City Bank.
  • ACI Limited: ACI Limited is a leading IT company in Bangladesh that has digitized its documents. This has made it easier for ACI Limited to manage its documents and to improve its compliance with regulations. The digitization of documents has also improved the efficiency of ACI Limited.

Non-Profit Organizations:

Non-profit organizations in Bangladesh have harnessed document digitization to amplify social impact. By digitizing educational resources and healthcare records, these organizations extend their reach and efficacy, even in resource-constrained settings.

Here are few successful digitization case studies in Bangladesh for non-profit organizations:

  • Dhaka Ahsania Mission: Dhaka Ahsania Mission is a non-profit organization that provides educational and healthcare services to people in Bangladesh. The organization has digitized its library of educational resources, making them available to students and teachers across Bangladesh. This has helped to improve access to education for students in rural areas and underserved communities.
  • Bangladesh Rural Advancement Committee (BRAC): BRAC is a non-profit organization that works to alleviate poverty in Bangladesh. The organization has digitized its healthcare records, making it easier for doctors and nurses to access patient information. This has improved the quality of care that BRAC provides to its patients.
  • World Vision Bangladesh: World Vision Bangladesh is a non-profit organization that works to improve the lives of children in Bangladesh. The organization has digitized its records of children in need, making it easier to identify and track children who are at risk. This has improved the efficiency of World Vision Bangladesh’s programs.
  • Save the Children Bangladesh: Save the Children Bangladesh is a non-profit organization that works to protect children in Bangladesh. The organization has digitized its records of child abuse cases, making it easier to investigate and prosecute cases of child abuse. This has improved the effectiveness of Save the Children Bangladesh’s programs.
  • Plan International Bangladesh: Plan International Bangladesh is a non-profit organization that works to empower children and young people in Bangladesh. The organization has digitized its records of children in need, making it easier to identify and track children who are at risk. This has improved the efficiency of Plan International Bangladesh’s programs.

These are just a few examples of how non-profit organizations in Bangladesh are using document digitization to make a difference. As digitization technology continues to evolve, we can expect to see even more innovative ways for non-profits to use this technology to improve the lives of people in Bangladesh.

Final Words

Digitization is a major trend that is transforming Bangladesh. The government, businesses, and non-profit organizations are all investing in digitization to improve efficiency, access to information, security, and compliance.

As digitization continues to evolve, we can expect to see even more innovative ways for businesses and organizations in Bangladesh to use this technology to improve their operations and to serve their customers and beneficiaries better. Digitization is a valuable investment for organizations looking to thrive in the digital age.