Customer Success Stories

Document Northern Digitization for Tosrifa Group (NTG)

CLIENT:
Northern Tosrifa Group (NTG)
INDUSTRY:
Manufacturing
SERVICES:
Document Digitization | EDMS

Context

Northern Tosrifa Group (NTG) is a prominent export-oriented garment manufacturer based in Bangladesh. With a commitment to sustainability and compliance, NTG produces high-quality knit garments for leading global brands.
The company manages a vast number of operational documents, particularly in their HR, accounts, Admin, Commercial and compliance departments. These include employee records, payroll documents, compliance certificates, audit reports, procurement records, and production reports. Maintaining and retrieving these documents has been a significant challenge, especially during compliance audits, as the process is time-consuming and prone to errors.
Documents are stored in physical files within record rooms, making search and retrieval labor-intensive and inefficient, which affects the company’s overall productivity and compliance readiness.

Challenges

Northern Tosrifa Group (NTG) encountered significant document-related challenges in their accounts and commercial departmentsঅ Delays in retrieving critical documents, particularly during audits and compliance checks.
🔹 Commercial teams faced difficulties retrieving historical records during buyer meetings, impacting responsiveness and decision-making.
🔹 High costs associated with storing, maintaining, and retrieving documents
🔹 The increasing volume of archived records over time.
🔹 Risks of document misplacement or damage.

Solution

DIVO Solutions Limited addressed these issues by implementing a comprehensive Electronic Document Management System (EDMS) for NTG.
Key actions included:

✔ Scanned, digitized, and indexed over 14 lakh documents related to accounts and commercial operations.
✔ All digitized documents were uploaded to the EDMS, ensuring secure and efficient storage.
✔ Delivered training for administrators and over 50+ users to maximize system utilization and streamline workflows.

Result

The transformation brought measurable improvements to NTG’s operations:

✔ Audit efficiency: Previously, 20 employees were needed to process audit files over a 1-month period. Now, only 2 employees complete the process in 5 days.
✔ Improved buyer communication: Digitized commercial records allow for quick retrieval, enhancing client interactions and decision-making.
✔ Storage optimization: Unnecessary documents were securely destroyed, saving significant storage space.
✔ Reduced human involvement: Automated processes minimized manual labor, allowing teams to focus on high-value tasks.
✔ Sustainability: The digitization effort aligns with NTG’s commitment to eco-friendly practices by reducing paper usage and waste.

With this solution, NTG now operates with greater agility, maintaining its competitive edge in the global market.

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Testimonials

Feedback From Customers

From global finance/banking to local governments, we partner with organizations on their journey to digital transformation.

“ Technology changes all the things rapidly. I am delighted that DGHS also embraces ‘Go digital’ mantra. In this journey, DIVO has shown fullest devotion to its duty”
Divo Solutions Limited | Document Digitization | Scanning | Data Entry Company in Bangladesh | dghs gov bangladesh
Sukhendu Shekhor RoySenior System Analyst, DGHS
“ Our data collection became faster and easier. Real time data monitoring resulted into better survey management. Divo made it simple & efficient.”
Divo Solutions Limited | Document Digitization | Scanning | Data Entry Company in Bangladesh | GOV IT PROJECT
Md. Mehadi HasanManager (Research), PKSF
“ Our document management process became better. DIVO has made it easier & more efficient to get to the right document in a button click. It ts right into the operational flow”
Divo Solutions Limited | Document Digitization | Scanning | Data Entry Company in Bangladesh | GOV IT PROJECT
Md. Shafiqul IslamAsst. General Manager (IT) Amin Mohammad Group