Customer Success Stories

Doctor’s ACR Record File Digitization & DMS Software for (DGHS)

The DGHS is one of the agencies of the Ministry of Health & Family Welfare of Bangladesh.
CLIENT:
Directorate General of Health Services (DGHS)
INDUSTRY:
Government
SERVICES:
Digitization | Document Management System
DGHS LOGO 2023 | Digitization of DGHS

Context


DGHS is one of the directorates of Ministry of Health and Family Welfare. DGHS’s main concern is to provide technical & other support the ministry to implement their various programs.

One of the program is to maintain all the personal files related to all the doctors throughout Bangladesh. Based on those a report is generated at the end of the year known as Annual Confidential Report (ACR).
ACR plays a vital role to a doctor’s career because the doctors are given promotion, job fixation, selection grade and time scale based on the reports.

These ACRs are stored in a large record room piled up in large metal racks. And all the reports are manually maintained, searched & retrieved.

Challenges


Due to the nature of storage, DGHS had to face multiple difficulties cited below:

◻ Had to invest a lot of time, money and space for report maintenance.
◻ Retrieval of the reports would take days even.
◻ The report archive volume was increasing day by day.
◻ The was no backup system in case of emergency or environmental hazards.

Solution


DIVO Solutions Limited joined hands with DGHS and eliminated all the difficulties and complexities.

We have successful digitized and indexed all the reports according to client’s requirements, developed a customized document management software (DMS) which can easily search and retrieve the ACRs using doctor’s code or name.

Then all digitized documents uploaded to the system upon classification and indexing all the required metadata with those ACR to make the search & retrieve process easier and smoother for the user, Integration with HRM system also made many issues very easier.

Result

After the digitization scenario has changed rapidly.

✅ It is not only cost-effective but also increased productivity.
✅ More interestingly, DGHS has now two ACRs libraries; one is physical and another is virtual. All of these developments will reshape their working capability.
✅ As a key government institution, their performance is better and the is house coordination process is smoother than before.
✅ Every information regarding ACR is now just one click away and now they have a fully operational recovery system of ACRs.
✅ Alongside it saves a large amount of money annually, which was spent for its maintenance.

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Testimonials

Feedback From Customers

From global finance/banking to local governments, we partner with organizations on their journey to digital transformation.

“ Technology changes all the things rapidly. I am delighted that DGHS also embraces ‘Go digital’ mantra. In this journey, DIVO has shown fullest devotion to its duty”
Divo Solutions Limited | Document Digitization | Scanning | Data Entry Company in Bangladesh | dghs gov bangladesh
Sukhendu Shekhor RoySenior System Analyst, DGHS
“ Our data collection became faster and easier. Real time data monitoring resulted into better survey management. Divo made it simple & efficient.”
Divo Solutions Limited | Document Digitization | Scanning | Data Entry Company in Bangladesh | GOV IT PROJECT
Md. Mehadi HasanManager (Research), PKSF
“ Our document management process became better. DIVO has made it easier & more efficient to get to the right document in a button click. It ts right into the operational flow”
Divo Solutions Limited | Document Digitization | Scanning | Data Entry Company in Bangladesh | GOV IT PROJECT
Md. Shafiqul IslamAsst. General Manager (IT) Amin Mohammad Group